What is the Maturity Matrix?
The Maturity Matrix is a UK tool designed to assess organisational development in family practice settings to stimulate quality improvement
By Melody Rhydderch, Cardiff University
The Maturity Matrix is an organisational assessment tool that has been designed in the United Kingdom to stimulate practice-led quality improvement in primary care. The assessment involves a facilitated group process which requires individual assessment prior to working as a group to generate a consensus. Practices can then compare themselves on each dimension to a benchmark. The UK version consists of 11 dimensions that reflect important aspects of organisational development, with each dimension containing an eight point scale to allow a scoring of the level of organisational development achieved.
Melody Rhydderch was responsible for developing and evaluating the
impact of the 2001 and 2003 UK version and this was translated and piloted
in Germany, The Netherlands, Switzerland and Slovenia. The feedback
from the studies in the thesis provided a platform for the future redesign
of the international version. For more detail on this process see her
doctorate Assessing Organisational development in family practice: The
Maturity Matrix (Nijmegen, 2006).